Reset multiple user passwords

Only orgs using Active Directory (AD) can reset multiple user passwords. When you reset multiple AD users' passwords, an Account Password Reset email containing an auto-generated password is sent to the specified email addresses.

A bulk password reset option for Okta sourced users isn't available.

  1. In the Admin Console, go to DirectoryPeople.
  2. Click Reset Passwords.
  3. Optional. Filter the list by selecting Locked out, Expired token, or All.
  4. Select multiple users and click Reset Password. The Reset Password dialog box opens.
  5. Click Reset Passwords.