Ticket Updated
Trigger a flow when a ticket is updated in Freshservice.
Output
| Field | Definition | Type |
|---|---|---|
| Ticket ID | Freshservice ticket ID. | Number |
| Subject | Ticket subject. | String |
| Description | Plain text description of the ticket. | String |
| Updated Date | Date and time that the ticket was last updated; for example, 2016-05-24T13:41:22Z. | Date & Time |
| Ticket Type | Ticket category. | String |
| Priority | Ticket's priority. | String |
| Source | Channel through which the ticket was created. | String |
| Status | Ticket status. | String |
| Assignee ID | Assignee's Freshservice ID. | Number |
| Requester Email | Requester's email address. | String |