Create a new incident within your PagerDuty instance.
Do not use the New Incident event card and the Create Incident action card together in the same flow. By doing so, you can create a circular reference.
Input
Field
Definition
Type
Required
Incident
Service Key
Key assigned to a service integration to send events to your PagerDuty instance and creates incidents on your service.
String
TRUE
Event Type
One of: trigger, acknowledge, or resolve.
Dropdown
FALSE
Description
A short description of the incident.
String
TRUE
Client
The name of the client application that's integrated with your PagerDuty instance.
String
FALSE
Client URL
URL of an integrated application or component.
String
FALSE
Incident Key
A unique key for the incident.
String
FALSE
Details - Free-form details from an event in your PagerDuty instance
Ping Time:
Time (in milliseconds) for PagerDuty's monitoring tools to reach a host.
Number
FALSE
Load Avg
Average number of incidents per team.
Number
FALSE
Contexts - Additional information such as graphs or images that can be attached to an incident. Only used for trigger events.
Type
Type of context; link or image.
Dropdown
FALSE
URL
URL for the context resource.
String
FALSE
Text
Text for the context asset that's attached to the incident.
String
FALSE
Output
Field
Definition
Type
Incident Key
Parameter that identifies the incident to which a PagerDuty trigger event should be applied. An incident key helps prevent duplication of incidents.
