Read Service

Access information on an application or component that is integrated with your PagerDuty instance.

Input

Field Definition Type Required
Service ID Unique identifier of the of a service. String TRUE

Output

Field Definition Type
Service
Name Name of the service. String
Description A short description assigned to an application or component in your PagerDuty instance. String
Auto Resolve Timeout Time in seconds that can pass before an incident is automatically resolved. Number
Acknowledgment Timeout Time in seconds that can pass before an acknowledged incident associated with this service is returned to a triggered state. This feature is turned off by default. Number
Created At

Date and time when the object was created.

String
Status One of three states for an incident: active, warning, critical, maintenance, or disabled. String
Incident Urgency Rule

Urgencies is a feature that allows you to customize how a team is notified based on the criticality of an incident.

Type constant or use_support_hours. String
During Support Hours Type Severity used to determine the urgency level. Values are one of the following:
  • critical
  • error
  • warning
  • info
String
During Support Hours Urgency
During Support Hours Urgency
  • notify until someone responds
  • notify but do not escalate
  • notify based on alert severity (based on settings within dynamic notifications)
String
Outside Support Hours Type Severity used to determine the urgency level. Values are one of the following:
  • critical
  • error
  • warning
  • info
String
Outside Support Hours Urgency
  • notify until someone responds
  • notify but do not escalate
  • notify based on alert severity (based on settings within dynamic notifications)
 
List
Scheduled Actions
Type Event behavior that takes place against an incident:
  • Perform a trigger or resolve
  • Always trigger an alert
  • Always resolve an alert
String
At Type Type of incident against which a specific action must be completed. String
At Name The name of service for which an incident must be addressed in a specific manner. String
To Urgency Severity that determines the type of action that must be completed. String
Escalation Policy
Escalation Policy ID Identifier that is automatically assigned to an escalation policy. An escalation policy ensures the right people are notified at the right time when an incident occurs. String
Type The type of escalation policy. An escalation policy can have users or schedules as targets. String

Related topics

PagerDuty connector

Elements of Workflows

PagerDuty REST API