Access information on an application or component that is integrated with your PagerDuty instance.
Input
Field
Definition
Type
Required
Service ID
Unique identifier of the of a service.
String
TRUE
Output
Field
Definition
Type
Service
Name
Name of the service.
String
Description
A short description assigned to an application or component in your PagerDuty instance.
String
Auto Resolve Timeout
Time in seconds that can pass before an incident is automatically resolved.
Number
Acknowledgment Timeout
Time in seconds that can pass before an acknowledged incident associated with this service is returned to a triggered state. This feature is turned off by default.
Number
Created At
Date and time when the object was created.
String
Status
One of three states for an incident: active, warning, critical, maintenance, or disabled.
String
Incident Urgency Rule
Urgencies is a feature that allows you to customize how a team is notified based on the criticality of an incident.
Type
constant or use_support_hours.
String
During Support Hours Type
Severity used to determine the urgency level. Values are one of the following:
critical
error
warning
info
String
During Support Hours Urgency
During Support Hours Urgency
notify until someone responds
notify but do not escalate
notify based on alert severity (based on settings within dynamic notifications)
String
Outside Support Hours Type
Severity used to determine the urgency level. Values are one of the following:
critical
error
warning
info
String
Outside Support Hours Urgency
notify until someone responds
notify but do not escalate
notify based on alert severity (based on settings within dynamic notifications)
List
Scheduled Actions
Type
Event behavior that takes place against an incident:
Perform a trigger or resolve
Always trigger an alert
Always resolve an alert
String
At Type
Type of incident against which a specific action must be completed.
String
At Name
The name of service for which an incident must be addressed in a specific manner.
String
To Urgency
Severity that determines the type of action that must be completed.
String
Escalation Policy
Escalation Policy ID
Identifier that is automatically assigned to an escalation policy. An escalation policy ensures the right people are notified at the right time when an incident occurs.
String
Type
The type of escalation policy. An escalation policy can have users or schedules as targets.
