Customize personal information and password management

If you manage end users' personal information and passwords in an external application, you can configure that application as the User Identity Source in Customizations. Using this setting, you can provide a link to the application in the End-User Dashboard. When end users click the link, they're taken to the third-party page to update their information and password.

This setting is only applicable to the end users whose personal information and password are managed outside of Okta (for example, Active Directory). Users managed in Okta can update their information and password directly in the End-User Dashboard.

Customize personal information and password management

  1. In the Admin Console, go to Customizations > Other.
  2. Open the User Accounts section in the Edit mode.
  3. In the User Identity Source section, click the pencil icon to edit the section.
  4. Select Personal Information is managed by a different application.
  5. Enter the following information:
    • Custom Message: message that end users see in their dashboard
    • Custom Link Label: text for the link
    • Custom Link URL: URL where you want to redirect end users to change their personal information
  6. Click Preview message to see how the message appears in the End-User Dashboard.

  7. Select Password Management is managed by a different application.

  8. In the Change Password section, enter the following information:

    • Custom Message: message that end users see in their dashboard
    • Custom Link Label: text for the link
    • Custom Link URL: URL where you want to redirect end users to change their password
  9. In the Expired Password section, enter the following information:

    • Password reset website name: name of the website where users are redirected when they try to sign in to Okta with an expired password
    • Link URL: URL of the website
  10. Click Save.

Don't use X-Frame-Options to host the custom personal information or change password flows that you configure in this section. Okta may load these flows as iFrames.

Related topics

Configure optional user account fields

Configure general customization settings