Supported features

The following features and functionality are available with a Pipedrive integration.

Feature Description
Push new users
  • Users created in Okta are set to active in Pipedrive and sent an email invitation to complete their account setup.
  • The user's Okta username and email must match, because the email address is the user's login identifier in Pipedrive.
  • You can manage the user's app access, including Sales, Projects, and Campaigns. Projects and Campaigns are add-on seats that require a Sales seat.
Push user deactivation Deactivating a user or disabling their access to the app in Okta deactivates the user in Pipedrive.
Reactivate users
  • Users reactivated in Okta are also reactivated in Pipedrive.
  • If a user's original invitation was never accepted, Okta reactivates the existing account instead of creating a new one.
Import new users Users created in Pipedrive are imported into Okta. You can import a maximum of 3,500 users into Okta.
Push groups
  • You can push groups and their members to Pipedrive. See Manage Group Push. In Pipedrive, these groups are called visibility groups, and the Pipedrive API refers to them as roles.
  • A user can belong to only one group at a time. Pipedrive enforces single membership, so assigning a user to a new group removes them from their previous group.
  • The group name and description are both pushed to Pipedrive. The name is required and the description is optional. Updates to either value are also pushed.
Entitlement Management You can manage app entitlements for Pipedrive in Okta. If the app supports Okta Identity Governance, then you need to enable it to manage entitlements.