Change the Okta Active Directory agent user

Change the Okta Active Directory agent user name when responsibility for managing the agent changes.

  1. Sign in to the server running the Okta AD agent.
  2. From the Start menu, type run, then type services.msc.
  3. Locate the Okta AD Agent Service.
  4. Right-click Okta AD Agent Service and select Properties.
  5. Select the Log On tab and change the account credentials.
  6. Restart the service.
  7. Sign in to the Okta Admin Console, click Dashboard, and confirm that the circle next to the agent name is green.