Factor reset notifications for end users

When enabled, end users are sent an email notification to inform them that one or more factors have been reset for their account.

HealthInsight task recommendations

Enable factor reset notifications to inform end users by email that MFA factors for their account have been reset.

Okta recommends	Enable this email notification to inform end users when one or more factors have been reset or removed.
Security impact	High
End-user impact	Low End users are sent an email notification if they or an admin reset a factor for their account.

Configure factor reset notifications

Enable factor reset notification emails for end users.

1. In the Admin Console, go to SecurityGeneral.
2. Under Security Notification Emails, click Edit.
3. Set the MFA reset notification email option to Enabled.
4. Click Save.

If your org has multiple brands, the previous steps affect the default brand only. Complete the following steps for other brands.

1. In the Admin Console, go to CustomizationsBrands.

2. Choose the brand that you want, and then click Emails.

3. Select MFA reset notification email.

4. Click Edit next to audience, and then select All users.

5. Click Update.

Related topics

HealthInsight tasks and recommendations

Network zones

Configure Okta ThreatInsight

Sign-on notifications for end users

Password changed notification for end users

Factor enrollment notifications for end users

General Security