Factor reset notifications for end users
When enabled, end users are sent an email notification to inform them that one or more factors have been reset for their account.
HealthInsight: Why is this task recommended?
This feature is a HealthInsight security task. For more security recommendations from Okta, see HealthInsight.
Enable factor reset notifications to inform end users by email that MFA factors for their account have been reset.
End-user experience and impact
End users are sent an email notification if they or an admin reset a factor for their account.
To enable factor reset notification emails for end users:
- From the admin console, navigate to Security > General.
- Under Security Notification Emails, click Edit.
- Set MFA reset notification email to Enabled.
- Click Save to continue.