This is an Early AccessEarly Access (EA) features are opt-in features that you can try out in your org by asking Okta Support to enable them. Additionally, the Features page in the Okta Admin Console (Settings > Features) allows Super Admins to enable and disable some EA features themselves. feature. To enable it, please contact Okta Support.

Configure a custom email domain


Settings > Email & SMS

You can configure a custom email domainA domain is an attribute of an Okta organization. Okta uses a fully-qualified domain name, meaning it always includes the top-level domain (.com, .eu, etc.), but does not include the protocol (https). so that email Okta sends to your end usersIn Okta literature, we generally refer to "end users" as the people who have their own Okta home page (My Applications), using chiclets to authenticate into all of their apps. End users do not have any administrative control. When we refer to "users" we are generally referring to the individual(s) who have administrative control. appears to come from an address that you specify instead of the default Okta sender noreply@okta.com. This allows you to present a more branded experience to your end usersIn Okta literature, we generally refer to "users" as the people who serve as Okta administrators. When we refer to "end users" we are generally referring to the people who the administrators serve. That is, those who use Okta chiclets to access their apps, but have no administrative control.. You can switch to a different custom domain or easily revert to the default Okta email domain. However, only one email domain can be in use at a time.

Okta sends your super admins a confirmation email once your custom domain is configured and operating correctly. To help ensure continuous operation, Okta polls your custom email domain once every 24 hours. If a problem occurs, Okta alerts super admins via email, and Okta-generated emails are sent from the default domain noreply@okta.com until the problem is resolved.





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