Configure a custom email domain

This is an Early AccessEarly Access (EA) features are opt-in features that you can try out in your org by asking Okta Support to enable them. Additionally, the Features page in the Okta Admin Console (Settings > Features) allows Super Admins to enable and disable some EA features themselves. feature. To enable it, contact Okta Support.

A custom email domainA domain is an attribute of an Okta organization. Okta uses a fully-qualified domain name, meaning it always includes the top-level domain (.com, .eu, etc.), but does not include the protocol (https). allows you to present a branded experience to your end usersEnd users are people in your org without administrative control. They can authenticate into apps from the icons on their My Applications home page, but they are provisioned, deprovisioned, assigned, and managed by admins.. Email that Okta sends to your end users appears to come from your custom email domain instead of noreply@okta.com. You can switch to a different custom domain or revert to the default Okta domain, but you can use only one email domain at a time.

Okta sends your super admins a confirmation email after your custom domain is configured and operating correctly. To ensure continuous operation, Okta polls your custom email domain once every 24 hours. If a problem occurs, Okta alerts super admins by email, and Okta-generated emails are sent from the default domain noreply@okta.com until the problem is resolved.





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