Create User

Create a new user in Freshservice.

Input

Field Definition Type Required
Name User's name. String TRUE
Email User's email address. String TRUE
Department IDs Unique IDs of the departments associated with the user. List of Numbers FALSE
Description Optional. A note with additional details about the user. String FALSE
Address User's address. String FALSE
Job Title User's job title. String FALSE
Language User's language. Dropdown FALSE
Phone

User's phone number.

Note

Only enter the digits of phone numbers. Don't enter any other symbols or special characters such as parentheses (), plus signs (+), or dashes (-).

String FALSE
Mobile

User's mobile number.

Note

Only enter the digits of phone numbers. Don't enter any other symbols or special characters such as parentheses (), plus signs (+), or dashes (-).

String FALSE
Time Zone User's time zone. Choose an available time zone from the dropdown list. Dropdown FALSE
Time Format User's time format. Select 12H to use the 12 hour time format, or 24H to use 24 hour format. Dropdown FALSE

Output

Field Definition Type
User
User ID Unique User's identifier. Number
Active Whether the user is active. Boolean
Address User's address. String
Created At Date and time that the user was created. Date & Time
Deleted Indicates if the user is deleted. Boolean
Description Description of the user. String
Email User's email address. String
External ID External identifier for the user. String
Helpdesk Agent Indicates if the user is a helpdesk agent. Boolean
Job Title User's job title. String
Language User's language. String
Mobile User's mobile number. String
Name User's name. String
Phone User's phone number. String
Time Zone User's time zone. String
Time Format User's time format (12H or 24H). String
Updated At Date and time that the user was last updated. Date & Time
Department Names List of department names associated with the user. List of Text

Related topics

Freshservice connector

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