Read Queue Requests

Read a list of all requests in a queue in Jira Service Desk using the queue ID.

Required fields are indicated in red.

Options

  • Service Desk(dropdown): Choose from the list of Jira Service Desks.

Input

Queue

  • Queue ID(text): Unique identifier for the queue.

Output

Queue

  • Requests(list)

    • Issue ID(text): The unique identifier of the issue.

    • Issue Key(text): The unique key assigned to the issue.

    • Summary(text): Issue summary.

    • Description(text): Issue description.

    • Components(list): List of components assigned to the issue.

    • Due Date(date): Date when the issue is due.

    • Labels(list): Labels assigned to the issue.

    • Attachment(list): Files attached to the issue.

    • Request Type ID(text): Unique identifier of the requested type.

    • Service Desk ID(text): Unique identifier of the service desk.

    • Created Date(text): Date when the issue was created.

    • Created Date ISO(text): Date when the issue was created in ISO format.

    • Created Date Readable(text): Date when the issue was created in readable format.

    • Created Date Unix(text): Date when the issue was created in Unix format.

    • Status(text):The current status of the issue.

    • Status Category(text): Category to which the issue is assigned to.

    • Status Date(text): Date of the current status.

    • Status Date ISO(text): Date of the current status in ISO format.

    • Status Date Readable(text): Date of the current status in readable format.

    • Status Date Unix(text): Date of the current status in Unix format.

    • Customer ID(text): Unique identifier of the customer.

    • Customer Email(text): The customer's email address.

    • Customer Display Name(text): The customer's display name.

    • Customer Active?(true/false): true, the customer is active; false, otherwise.

    • Customer Timezone(text): The customer's timezone.

See also