Read Queue Requests

Read a list of all requests in a queue in Jira Service Desk using the queue ID.

Options

Field Definition Type Required
Service Desk Choose from the list of Jira Service Desks. Dropdown TRUE

Input

Queue

Field Definition Type Required
Queue ID Unique identifier for the queue. String TRUE

Output

Queue

Field Definition Type

Requests

Issue ID Unique identifier of the issue. String
Issue Key Unique key assigned to the issue. String
Summary Issue summary. String
Description Issue description. String
Components List of components assigned to the issue. List
Due Date Date when the issue is due. Date & Time
Labels Labels assigned to the issue. List
Attachment Files attached to the issue. List
Request Type ID Unique identifier of the requested type. String
Service Desk ID Unique identifier of the service desk. String
Created Date Date when the issue was created. String
Created Date ISO Date when the issue was created in ISO format. String
Created Date Readable Date when the issue was created in readable format. String
Created Date Unix Date when the issue was created in Unix format. String
Status The current status of the issue. String
Status Category Category to which the issue is assigned to. String
Status Date Date of the current status. String
Status Date ISO Date of the current status in ISO format. String
Status Date Readable Date of the current status in readble format. String
Status Date Unix Date of the current status in Unix format. String
Customer ID Unique identifier of the customer. String
Customer Email Email of the customer. String
Customer Display Name Display name of the customer. String
Customer Active? If true, the customer is active. Boolean
Customer Timezone Timezone of the customer. String

Related topics

Jira Service Desk connector

About the elements of Okta Workflows

JIRA Service Desk API