Request Updated

Start a Flow when a request is updated.

Options

Field Definition Type Required
  • Service Desk

  • Choose from the list of Jira Service Desks. Dropdown TRUE
  • Request Type

  • Choose from the list of request types for the selected Jira Service Desk. Dropdown TRUE

    Output

    Request

    Field Definition Type
    Created Date Date when the issue was created. String
    Created Date ISO Date when the issue was created in ISO format. String
    Created Date Readable Date when the issue was created in readable format. String
    Created Date Unix Date when the issue was created in Unix format. String
    Issue ID Unique identifier of the issue. String
    Issue Key Unique key assigned to the issue. String
    Request Type ID Unique identifier of the requested type. String
    Service Desk ID Unique identifier of the service desk. String
    Summary Issue summary. String
    Status
    Status The current status of the issue. String
    Status Category Category to which the issue is assigned to. String
    Status Date Date of the current status. String
  • Status Date ISO

  • Date of the current status in ISO format. String
    Status Date Readable Date of the current status in readble format. String
    Status Date Unix Date of the current status in Unix format. String
    Customer
    Customer ID Unique identifier of the customer. String
    Email Email of the customer. String
    Display Name Display name of the customer. String
  • Active?

  • If true, the customer is active. Boolean
    Timezone Timezone of the customer. String