Create Incident

Create a new incident in ServiceNow.

Caution

To ensure action cards such as Create Incident perform as expected, it is recommended that you add the personalize_dictionary and incident_manager roles to the same ServiceNow account to which the delegated_developer role is also assigned.

Input

Field Definition Type Required
Incident
Dynamically Generated Fields Fields are dynamically generated based on the fields available to the account selected. This includes standard fields and custom fields, if needed. Click the gear to view the full list of input options. Various FALSE

Output

Field Definition Type
Incident
Incident Number Number of the incident String
System ID Unique identifier of the new incident String

Related topics

ServiceNow connector

About the elements of Okta Workflows

ServiceNow Reference