Comment on Ticket

Add a comment to a ticket.

Input

Field Definition Type Required
Ticket
Ticket ID Unique Identification number of the ticket that comment will be added to. The ID could be found in the URL of the document in this format : http://< your domain>.zendesk.com/agent/tickets/< ticket ID >. Number FALSE
Comment
Body Body of message/comment on ticket String FALSE
Public? Indicates whether a comment is public to all viewers of ticket Boolean FALSE

Output

Field Definition Type
Status Code The success or failure of your HTTP request. Here is a list of all status codes. Number

Related topics

Zendesk connector

About the elements of Okta Workflows

Zendesk REST API Documentation