Read User

Read searched user.

Input Fields

• Read By

  • User ID (number): Unique Identification number of the user that will be read. The ID could be found in the URL of the document in this format : http://< your domain>.zendesk.com/agent/users/< User ID >.

Output Fields

• User

  • User URL (text): Website URL of user profile.

  • Name (text): Name of user searched.

  • External ID (text): A unique id you can specify for the user.

  • Alias (text): An alias displayed to end users.

  • Created At (date): Time and date organization was created.

  • Updated At (date): Time and date organization was last updated.

  • Active? (yes or no): If yes, the user is active.

  • Verified (yes or no): If the user's identity has been verified or not.

  • Local ID (number): The user's language identifier.

  • Timezone (text): The user's time zone. See Time Zone.

  • Email (text): The user's primary email address.

  • Phone (text): The user's primary phone number.

  • Details (text): Any details you want to store about the user, such as an address.

  • Notes (text): Any notes you want to store about the user.

  • Organization ID (number): Identification code of organization user is associated with.

  • Role (text): The user's role. Possible values are "end-user", "agent", or "admin".

  • Custom Role ID (text): A custom role if the user is an agent on the Enterprise plan.

  • Moderator? (yes or no): Designates whether the user has forum moderation capabilities.

  • Ticket Restriction (text): Specifies which tickets the user has access to. Possible values are: "organization", "groups", "assigned", "requested", null.

  • Private Comments Only? (yes or no):true if the user can only create private comments.

  • Tags (text): The user's tags. Only present is your account has user tagging available.

  • Restricted Agent? (yes or no): If the agent has any restrictions; false for admins and unrestricted agents, true for other agents.

  • Suspended (yes or no): If "true", user is suspended.