Update User

Update user about change in information.

Input Fields

  • Update by

    • User ID (number): Unique Identification number of the user that will be updated by this card. The ID could be found in the URL of the document in this format : http://< your domain>.zendesk.com/agent/users/< User ID >.

Output Fields

  • User

    • Name (text): Name of user searched.

    • External ID (text): A unique id you can specify for the user.

    • Organization ID (number): Identification code of organization user is associated with.

    • Alias (text): An alias displayed to end users.

    • Verified (yes or no): If the user's identity has been verified or not.

    • Local ID (number): The user's language identifier.

    • Timezone (text): The user's time zone. See Time Zone.

    • Email (text): The user's primary email address.

    • Phone (text): The user's primary phone number.

    • Details (text): Any details you want to store about the user, such as an address.

    • Notes (text): Any notes you want to store about the user.

    • Role (text): The user's role. Possible values are "end-user", "agent", or "admin".

    • Custom Role ID (text): A custom role if the user is an agent on the Enterprise plan.

    • Moderator? (yes or no): Designates whether the user has forum moderation capabilities.

    • Ticket Restriction (text): Specifies which tickets the user has access to. Possible values are: "organization", "groups", "assigned", "requested", null.

    • Private Comments Only? (yes or no):true if the user can only create private comments.

    • Restricted Agent? (yes or no): If the agent has any restrictions; false for admins and unrestricted agents, true for other agents.

  • Output Fields