Manage Okta Verify accounts on Windows devices
After the initial setup of Okta Verify on your Windows device, you can add new accounts or remove accounts that you no longer need.
Note for administrators: Okta Verify for Windows is only available on Okta Identity Engine.
Add an account by accessing an Okta-protected app
When you access an Okta-protected app from your Windows device and select Sign in with Okta FastPass, Okta Verify checks if you have an account. If you don't have an account yet, the app guides you through the setup wizard. Follow the instructions.
Configure Windows Hello
Open Okta Verify and click your account. Click the toggle to turn Windows Hello confirmation on or off. Follow the instructions.
If your organization requires you to use Windows Hello, Okta Verify prompts you to enable it.
If Windows Hello in Okta Verify is out of sync with your device settings, click Sync when the message appears.
Set a default account for Okta FastPass authentication
If you have multiple Okta Verify accounts, you can set the most frequently used account as your default for signing in with Okta FastPass. You can change the default account.
Open Okta Verify and click an account. Then click the Set as default for Okta FastPass link. If the Account details page has a Default for Okta FastPass indicator in the top right corner, the account you selected is already set as the default.
Re-enroll an account
You can re-enroll your Okta Verify account if your admin has reset your Okta Verify authenticator. On the Account details page, click Re-enroll and follow the instructions.
Remove an account
Open Okta Verify and click the account you want to remove. Click Remove account and follow the prompts.
If the Resource not found message appears, contact your IT administrator. Your account may have been deactivated by your administrator.
Remove all accounts from Okta Verify before you delete the app from your device. From a browser, open your Okta End-User Dashboard. Go to and click Remove Okta Verify. On the device that has Okta Verify installed, open the app and delete all accounts. Locate the Okta Verify icon, right-click it, and then click Uninstall.