Identity Engine upgrade FAQ

What is Okta Identity Engine?

Okta Identity Engine is a new way to customize your Okta experience and implement flexible identity use cases. This means shifting from predefined behaviors to a platform that offers customizable building blocks for dynamic, app-based configurations.

Does Identity Engine come at an extra cost?

Identity Engine is a platform as a service and is available without an extra cost. Most existing features and functionality that you purchased initially are available after your upgrade.

Is my Classic Engine org eligible for the upgrade?

There are certain configuration tasks that you must complete before your org is eligible for self-service upgrade. Once the configurations are complete, the self-service upgrade notification appears on your Admin Dashboard and you can schedule your upgrade. See Eligibility tasks.

What is the general Identity Engine upgrade experience?

The self-service upgrade process ensures that your org's upgrade to Identity Engine is successful. Most upgrades only take a few minutes to complete, so there's no downtime for admins and end users. Your org configurations are seamlessly migrated to Identity Engine.

What support can I expect from Okta?

Work with your Okta representatives and refer to our product documentation to answer any questions you have about the upgrade process.

Does Identity Engine use any new APIs?

All legacy APIs continue to work on Classic Engine but there are two new API sets:

  • Policy APIs
  • Factor Profiles APIs

See Okta Developer documentation for more information about Identity Engine APIs.

Does Identity Engine support all features from Classic Engine?

Most Classic Engine features are supported in Identity Engine. Review Feature changes to learn what's different.

Does Identity Engine support app integrations for SAML 1.1 apps?

Yes, app integrations for both SAML 1.1 and 2.0 are supported.

I don't have a Preview environment. How do I test Identity Engine before I upgrade?

Most upgrades have little or no impact on day-to-day operations. If you need to review the user experience changes, you can purchase a Preview environment or create an Identity Engine free trial, and view the new policy framework there.

I have a Preview environment. How do I test Identity Engine before I upgrade?

Upgrading in your Preview environment lets you assess Identity Engine before you upgrade your Production org. Be sure to align the configuration of your environments first, and then perform the upgrade in Preview. See Record your Classic Engine experience.

Can I roll back to Classic Engine after I upgrade to Identity Engine?

You may submit a request to your Okta account team if you need to revert to Classic Engine.

For more information, see Roll back to Classic Engine.