Update User

Update an existing user in Freshservice.

Input

Field Definition Type Required
Update By
User ID Unique identifier of the user. Number TRUE
Fields
Name Name of the user. String FALSE
Email User's email address. String FALSE
Department IDs Unique IDs of the departments associated with the user. List of Numbers FALSE
Description Optional. A note with additional details about the user. String FALSE
Address User's address. String FALSE
Job Title User's job title. String FALSE
Language User's language. Dropdown FALSE
Phone User's phone number.
Note

Only enter the digits of phone numbers. Don't enter any other symbols or special characters such as parentheses (), plus signs (+), or dashes (-).

String FALSE
Mobile User's mobile number.
Note

Only enter the digits of phone numbers. Don't enter any other symbols or special characters such as parentheses (), plus signs (+), or dashes (-).

String FALSE
Time Zone User's time zone. Choose an available time zone from the dropdown list. Dropdown FALSE
Time Format The user's time format. Select 12H to use the 12 hour time format, or 24H to use 24 hour format. Dropdown FALSE

Output

Field Definition Type
Status Code Result of the operation. The HTTP status code is returned by the connector and indicates whether the action taken by the card succeeded or failed. For example:
  • A 201 Created status code indicates success where a new resource was created.
  • A 403 Forbidden error indicates that the HTTP request was not processed because the necessary permissions were missing.

For a full list of possible status codes, see HTTP status codes.

Number

Related topics

Freshservice connector

About the elements of Okta Workflows

Freshservice API documentation