Update User
Update an existing user in Freshservice.
Input
Field | Definition | Type | Required |
---|---|---|---|
Update By | |||
User ID |
Unique identifier of the user. |
Number |
TRUE |
Fields | |||
First Name | First name of the user. |
Text |
FALSE |
Last Name |
Last name of the user. |
Text |
FALSE |
User's email address. |
Text |
FALSE |
|
Secondary Emails | Additional emails associated with the user. |
Text |
FALSE |
Department IDs | Unique IDs of the departments associated with the user. |
List of Numbers |
FALSE |
External ID | Alternate identifier for the user. |
Text |
FALSE |
View All Associated Department Tickets | Set to True if the requester is allowed to view tickets filed by other members of the department. Otherwise, set to False. |
Text |
FALSE |
Reporting Manager ID | User ID for the user's reporting manager. |
Text |
FALSE |
Description | Optional. A note with additional details about the user. |
Text |
FALSE |
Address | User's address. |
Text |
FALSE |
Job Title | User's job title. |
Text |
FALSE |
Language | User's language. |
Dropdown |
FALSE |
Mobile |
User's mobile number.
Only enter the digits of phone numbers. Don't enter any other symbols or special characters such as parentheses (), plus signs (+), or dashes (-). |
Text |
FALSE |
Phone |
User's phone number.
Only enter the digits of phone numbers. Don't enter any other symbols or special characters such as parentheses (), plus signs (+), or dashes (-). |
Text |
FALSE |
Time Zone | User's time zone. Choose an available time zone from the dropdown list. |
Dropdown |
FALSE |
Time Format | The user's time format. Select 12H to use the 12 hour time format, or 24H to use 24 hour format. |
Dropdown |
FALSE |
Location ID | Unique ID for the location associated with the user. |
Text |
FALSE |
Custom Fields | Additional custom fields to store additional user information specific to your organization. | Various |
FALSE |
Output
Field | Definition | Type |
---|---|---|
Status Code |
Result of the operation. The connector returns an HTTP status code that indicates whether the action taken by the card succeeded or failed. For example:
For a full list of possible status codes, see HTTP status codes. |
Number |