New Ticket
Trigger a flow when a ticket is created in Freshservice.
Output
Field | Definition | Type |
---|---|---|
Ticket ID | Freshservice ticket ID. | Number |
Subject | Ticket subject. | String |
Description | Plain text description of the ticket. | String |
Created Date | Date and time that the ticket was created; for example, 2016-05-24T13:41:22Z. | Date & Time |
Ticket Type | Ticket category. | String |
Priority | Ticket's priority. | String |
Source | Channel through which the ticket was created. | String |
Status | Ticket status. | String |
Assignee ID | Assignee's Freshservice ID. | Number |
Requester Email | Requester's email address. | String |