For information about configuring Jira API Tokens, click here.



You can create multiple connections and manage them from your Connections page.

To create a new connection from an Event or Action card:

  1. Click New Connection.

  2. Enter an Connection Nickname. Make this nickname unique so you can authorize multiple Jira accounts.

  3. Enter your Username and API Token.

  4. Enter your Instance URL without the "https//:". For example,

  5. Click Create to save your configuration.


If you revoke or delete your Jira API Token, you must create a new token and update all of your connections to use the new token. See View the Connections page Jira automatically locks you out of the API if four calls are made with old or incorrect passwords/tokens. If any active flows attempt to use your old token, all calls will fail (including those that use the correct credentials). You'll have to change your password to regain API access.

Related topics

Jira connector

Elements of Workflows

Jira API documentation