Read Queue Requests
Read a list of all requests in a queue in Jira Service Management using the queue ID.
Options
Field | Definition | Type | Required |
---|---|---|---|
Service Desk | Choose from the list of service desk instances or select -- Enter Service Desk Key -- to enter the key manually. | Dropdown | TRUE |
Input
Field | Definition | Type | Required |
---|---|---|---|
Service Desk | |||
Key | The unique key of the Service Desk.
This is required if you selected the -- Enter Service Desk Key -- option. The unique key is shown when you view all projects in the Jira Service Management interface. |
Text | TRUE |
Queue | |||
Queue ID | The unique identifier for the Queue. You can find this identifier through the Jira Service Management interface:
|
Text | TRUE |
Output
Field | Definition | Type |
---|---|---|
Queue | ||
Requests | The object containing the information about requests in the queue. | List of Objects |
Issue ID | Unique identifier of the issue. | Text |
Issue Key | A unique key that is assigned to the issue. | Text |
Summary | Issue summary. | Text |
Description | Issue description. | Text |
Components | List of components assigned to the issue. | List of Objects |
Due Date | Date when the issue is due. | Date & Time |
Labels | Labels assigned to the issue. | List of Text |
Attachment | Files attached to the issue. | List of Text |
Request Type ID | Unique identifier of the requested type. | Text |
Service Desk ID | Unique identifier of the service desk. | Text |
Created Date | Date when the issue was created. | Text |
Created Date ISO | Date when the issue was created in ISO format. | Text |
Created Date Readable | Date when the issue was created in readable format. | Text |
Created Date Unix | Date when the issue was created in Unix format. | Text |
Status | Current status of the issue. | Text |
Status Category | Category to which the issue is assigned. | Text |
Status Date | Date of the current status. | Text |
Status Date ISO | Date of the current status in ISO format. | Text |
Status Date Readable | Date of the current status in readable format. | Text |
Status Date Unix | Date of the current status in Unix format. | Text |
Customer ID | Unique identifier of the customer. | Text |
Customer Email | Email of the customer. | Text |
Customer Display Name | Display name of the customer. | Text |
Customer Active? | If true , the customer is active. |
True/False |
Customer Timezone | Timezone of the customer. | Text |