Request Updated
Start a flow when a request is updated.
Options
| Field | Definition | Type | Required |
|---|---|---|---|
|
Service Desk |
Choose from the list of Jira Service Management instances. | Dropdown | TRUE |
|
Request Type |
Choose from the list of request types for the selected Jira Service Management. | Dropdown | TRUE |
Output
Request
| Field | Definition | Type |
|---|---|---|
| Created Date | Date when the issue was created. | String |
| Created Date ISO | Date when the issue was created in ISO format. | String |
| Created Date Readable | Date when the issue was created in readable format. | String |
| Created Date Unix | Date when the issue was created in Unix format. | String |
| Issue ID | Unique identifier of the issue. | String |
| Issue Key | Unique key assigned to the issue. | String |
| Request Type ID | Unique identifier of the requested type. | String |
| Service Desk ID | Unique identifier of the service desk. | String |
| Summary | Issue summary. | String |
| Status | ||
| Status | Current status of the issue. | String |
| Status Category | Category to which the issue is assigned to. | String |
| Status Date | Date of the current status. | String |
|
Status Date ISO |
Date of the current status in ISO format. | String |
| Status Date Readable | Date of the current status in readble format. | String |
| Status Date Unix | Date of the current status in Unix format. | String |
| Customer | ||
| Customer ID | Unique identifier of the customer. | String |
| Email of the customer. | String | |
| Display Name | Display name of the customer. | String |
|
Active? |
If true, the customer is active. |
Boolean |
| Timezone | Timezone of the customer. | String |