Read Ticket Attachments

Enter a ticket ID and return an array of attachments in Zendesk.

Input

Field Definition Type Required
Ticket
Ticket ID Unique Identification number of the ticket to which a file will be attached with this card.

The ID could be found in the URL of the document in this format : http://< your domain>.zendesk.com/agent/tickets/< ticket ID >.

Number FALSE

Output

Field Definition Type
Attachments    
Attachment ID Unique identifier of the attachment. Number
File Name Name of attachment file. String
Content URL A full URL where the attachment file can be downloaded. String
Content Type Content type of the attachment. Example value: pdf. String
Size Size of the file in bytes. Number

Related topics

Zendesk connector

Elements of Workflows

Zendesk REST API Documentation