Read User
Read searched user.
Note
Deleted users can still be read, but their account are no longer active and can't be reactivated.
Input
| Field | Definition | Type | Required |
|---|---|---|---|
|
Read By |
|||
|
User ID |
Unique identification number of the user that will be read. The ID can be found in the URL of the document in this format : http://< your domain>.zendesk.com/agent/users/< User ID >. |
Number | TRUE |
Output
| Field | Definition | Type |
|---|---|---|
|
User |
||
|
User ID |
Unique identifier of the user. | Number |
|
User URL |
A URL to the user. |
Text |
|
Name |
Name of the user. | Text |
|
|
User's primary email address. |
Text |
|
Created At |
Date and time when the object was created. | Date & Time |
|
Updated At |
Time and date the user was updated. |
Date & Time |
|
Timezone |
User's time zone; see Time Zone. |
Text |
|
IANA Timezone |
IANA time zone of the user. |
Text |
|
Phone |
User's phone number. |
Text |
|
Shared Phone Number |
If true, the phone number is shared. |
True/False |
|
Locale ID |
User's language identifier. |
Number |
|
Locale |
User's locale; this is a BCP-47 compliant tag. |
Text |
|
Organization ID |
Identification code of the organization with which the user is associated. |
Number |
|
Role |
User's role; possible values are end-user, agent, or admin. |
Text |
|
Verified? |
If true, user is verified. |
True/False |
|
External ID |
Unique external ID of the user. | Text |
|
Tags |
User's tags; only present is your account has user tagging available. |
List |
|
Alias |
User's alias. |
Text |
|
Active? |
If false, user was deleted. |
True/False |
|
Shared? |
If true, user is shared. |
True/False |
|
Shared Agent? |
If true, user is a shared agent from another support instance. |
True/False |
|
Last Login At |
Last time the user signed in. |
Date & Time |
|
Two Factor Auth Enabled |
If true, two factor authentication is enabled. |
True/False |
|
Signature |
User's signature; only agents and admins have a signature. |
Text |
|
Details |
Additional miscellaneous details about the user, such as an address. |
Text |
|
Notes |
Notes about the user. |
Text |
|
Role Type |
User's role type. |
Number |
|
Custom Role ID |
User's custom role. |
Text |
|
Moderator? |
If true, the user has forum moderation capabilities. |
True/False |
|
Ticket Restriction |
Specifies tickets to which the user has access. |
Text |
|
Private Comments Only? |
If true, the user can only create private comments. |
True/False |
|
Restricted Agent? |
If true, the agent has restrictions. |
True/False |
|
Suspended? |
If true, the agent is suspended. |
True/False |
|
Chat Only? |
If true, the user is a chat-only agent. |
True/False |
|
Default Group ID |
User's default group ID. |
Number |
|
Report CSV? |
If true, the user can access the CSV report. |
True/False |
|
Custom Fields |
A dynamically generated list of any custom fields associated with users. More on custom Fields. |
Various |