Update Request

Update a request using the System ID in ServiceNow.

The input fields on this card are dynamically generated based on your ServiceNow instance. The input fields include the default fields provided by ServiceNow (Resolve Time, Delivery address, Parent interaction, etc.) and any custom fields you've added to your request table.

Options

Field	Definition	Type	Required
Update Empty Inputs?	Choose one of the following: Yes: Update empty inputs. No: Do not update empty inputs.	Dropdown	TRUE

Field

Definition

Type

Required

Update Empty Inputs?

Choose one of the following:

Yes: Update empty inputs.

No: Do not update empty inputs.

Dropdown

TRUE

Input

Field	Definition	Type	Required
Request
System ID	Unique identifier of the request.	Text	TRUE

Output

Field	Definition	Type
Response
Status Code	Result of the operation. The connector returns an HTTP status code that indicates whether the action taken by the card succeeded or failed. For example: A 201 Created status code indicates success where a new resource was created. A 403 Forbidden error indicates that the HTTP request wasn't processed because the necessary permissions were missing. For a full list of possible status codes, see HTTP status codes.	Text

Field

Definition

Type

Response

Status Code

Result of the operation. The connector returns an HTTP status code that indicates whether the action taken by the card succeeded or failed. For example:

A 201 Created status code indicates success where a new resource was created.
A 403 Forbidden error indicates that the HTTP request wasn't processed because the necessary permissions were missing.

For a full list of possible status codes, see HTTP status codes.

Text

Update Request

Options

Input

Output

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