New Ticket
Trigger a flow when a ticket is created in Freshservice.
Output
| Field | Definition | Type |
|---|---|---|
|
Ticket ID |
Freshservice ticket ID. |
Number |
|
Subject |
Ticket subject. |
Text |
|
Description |
Plain text description of the ticket. |
Text |
|
Created Date |
Date and time that the ticket was created, for example, 2016-05-24T13:41:22Z. |
Date & Time |
|
Ticket Type |
Ticket category. |
Text |
|
Priority |
Ticket's priority. |
Text |
|
Source |
Channel through which the ticket was created. |
Text |
|
Status |
Ticket status. |
Text |
|
Assignee ID |
Assignee's Freshservice ID. |
Number |
|
Requester Email |
Requester's email address. |
Text |