Start a flow when a new request is created.
Choose from the list of Jira Service Management instances.
Choose from the list of request types for the selected Jira Service Management.
Note the difference between Jira Service Management request types and issue types. This event card monitors for a specified request type only, not an issue type.
|Created Date||Date when the issue was created.||String|
|Created Date ISO||Date when the issue was created in ISO format.||String|
|Created Date Readable||Date when the issue was created in readable format.||String|
|Created Date Unix||Date when the issue was created in Unix format.||String|
|Issue ID||Unique identifier of the issue.||String|
|Issue Key||Unique key assigned to the issue.||String|
|Request Type ID||Unique identifier of the requested type.||String|
|Service Desk ID||Unique identifier of the service desk.||String|
|Due Date||Date when the issue is due.||Date & Time|
|Priority||Priority of the issue||String|
|Attachment||Files attached to the issue.||List|
|Status||The current status of the issue.||String|
|Status Category||Category to which the issue is assigned to.||String|
|Status Date||Date of the current status.||String|
|Status Date ISO||Date of the current status in ISO format.||String|
|Status Date Readable||Date of the current status in readble format.||String|
|Status Date Unix||Date of the current status in Unix format.||String|
|Customer ID||Unique identifier of the customer.||String|
|Email of the customer.||String|
|Display Name||Display name of the customer.||String|
|Timezone||Timezone of the customer.||String|