Read Incident
Access information on an incident in your PagerDuty instance.
Input
| Field | Definition | Type | Required |
|---|---|---|---|
| Incident Key | Unique key that identifies the incident to which a PagerDuty trigger event was applied. An incident key is assigned to an incident to help prevent duplication. |
Text |
TRUE |
Output
| Field | Definition | Type |
|---|---|---|
|
Incident |
||
| Name |
A short description of the incident. |
Text |
| Incident ID |
Identifier that you can assign to an incident. |
Text |
| Incident Number | Numeric identifier automatically assigned to the incident in your PagerDuty instance. |
Number |
| Created At |
Date and time when the object was created. |
Text |
| Status | State of the incident: Triggered, Acknowledged, or Resolved. |
Text |
|
Pending Actions |
||
| Type | Options that determine how incidents are dealt with once they are triggered: unacknowledge, escalate, resolve, or urgency_change. |
Text |
| At |
Number of minutes after which one of the four options on triggered incidents takes effect. |
Text |
| Urgency |
This feature determines how a team is notified based on the criticality of an incident:
|
Text |
| Type | Type of integration that can be used to trigger an incident. The type can be incident or incident_reference. |
Text |
| URL | URL to view an incident in your PagerDuty instance. |
Text |
|
Service |
||
| Name |
Name of a service against which incidents are opened. For example, an application or component. |
Text |
| Service ID |
Unique identifier of the of a service. |
Text |
| Type | Type of integration for the service. The type can be service or service_reference. |
Text |
| URL | URL of an integrated application or component within your PagerDuty instance. |
Text |
|
Escalation Policy |
||
| Escalation Policy ID |
Identifier that was automatically assigned to the escalation policy. An escalation policy ensures the right people are notified at the right time when an incident occurs. |
Text |
| Type | Type of escalation policy. The type can be escalation_policy or escalation_policy_reference. |
Text |
| Summary |
Description of the escalation policy, including user and schedule targets. |
Text |
| URL | URL to view an escalation policy within your PagerDuty instance. |
Text |
|
Last Status Change |
||
| Updated At |
Date and time of the latest update to an incident. |
Text |
| Updated By ID |
Identifier of the person who made the latest update to an incident. |
Text |
| Type |
Method by which an incident was updated; either email or API. |
Text |
| Name |
Name of the service against which an incident was updated. |
Text |
| URL |
URL of the updated incident. |
Text |