Create Incident

Create an incident in ServiceNow.

To ensure action cards such as Create Incident perform as expected, it is recommended that you add the personalize_dictionary and incident_manager roles to the same ServiceNow account to which the delegated_developer role is also assigned.

Input

Field Definition Type Required

Incident

Dynamically Generated Fields

Fields are dynamically generated based on the fields available to the account selected. This includes standard fields and custom fields, if needed. Click the gear to view the full list of input options.

Various

FALSE

Output

Field Definition Type

Incident

Incident Number

Number of the incident.

Text

System ID

Unique identifier of the new incident.

Text

Related topics

ServiceNow connector

Workflow elements

Guidance for ServiceNow connector

ServiceNow API reference