Update Request

Update a request using the System ID in ServiceNow.

The input fields on this card are dynamically generated based on your ServiceNow instance. The input fields include the default fields provided by ServiceNow (Resolve Time, Delivery address, Parent interaction, etc.) and any custom fields you've added to your request table.

Options

Field Definition Type Required

Update Empty Inputs?

Choose one of the following:

Yes: Update empty inputs.

No: Do not update empty inputs.

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Input

Field Definition Type Required

Request

System ID

Unique identifier of the request.

 Text TRUE

Output

Field Definition Type

Response

Status Code

Result of the operation. The connector returns an HTTP status code that indicates whether the action taken by the card succeeded or failed. For example:

  • A 201 Created status code indicates success where a new resource was created.
  • A 403 Forbidden error indicates that the HTTP request wasn't processed because the necessary permissions were missing.

For a full list of possible status codes, see HTTP status codes.

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