Search Organizations

Search for organizations in Zendesk.

Options

Field	Definition	Type	Required
Result Set	Choose one of the following options to display your search results: First Matching Org: returns a single record. First 1000 Matching Orgs: returns the first 1000 matching records, in list format. Stream Matching Orgs: pass all matching records from your parent flow to a helper flow; a Streaming input section will be added to the card from which you can select a helper flow for streaming and adding custom extensible fields. No outputs are displayed when this option is selected.	Dropdown	TRUE

When searching against Date & Time fields, the following format is permitted: YYYY-MM-DD.

To learn how to return a large number of records, see Stream matching records with a helper flow.

Field	Definition	Type	Required
Organization
Name	Name of the org.	Text	FALSE
Details	Details that you want to store about the organization. For example, address.	Text	FALSE
Notes	Notes that you want to store about the organization.	Text	FALSE
Tags	Tags related to the organization.	List of Text	FALSE
External ID	Unique external ID to associate organizations to an external record.	Text	FALSE
Custom Fields	A dynamically generated list of any custom fields associated with the organization. See About custom field types.	Various	FALSE
Search Criteria
Limit	Set of user defined properties returned for all matching records. If Limit is set to 0, no records are returned. If Limit is set to greater than 0, records greater than 0 and up the maximum number of records specified are returned. If Limit is empty or not selected, all records are returned. This field displays when Stream Matching Orgs is selected from the Result Set field.	Number	FALSE
Streaming
Flow	Click Choose Flow to browse and select a helper flow to which the search results will be streamed, then click Choose to confirm. Optionally, click the empty field under Click or drop here to create and add custom extensible fields that pass data to the helper flow. These fields are added as key/value pairs under the State output object in the helper flow. This field displays when Stream Matching Orgs is selected from the Result Set field.	Flow	TRUE

There is no output field on the card that will display the streamed records.

Field	Definition	Type
Organization
Organization ID	Unique ID of the organization.	Number
External ID	Unique external ID to associate organizations to an external record.	Text
Name	Name of the org.	Text
Created At	This is the replacement snippet: Date and time when the object was created. For example, 2016-05-24T13:41:22Z.	Date & Time
Updated At	Date and time that the ticket was most recently updated.	Date & Time
Domain Names	Domain names to associate with organization.	List of Text
Details	Details that you want to store about the user. For example, address.	Text
Notes	Notes that you want to store about the organization.	Text
Group ID	Group ID that's assigned to tickets opened by users in this organization.	Number
Shared Tickets?	Users in this organization are able to see each other's tickets. If true, users in the organization can see each other's tickets.	True/False
Shared Comments?	Users in this organization are able to see each other's comments on tickets. If true, users in the organization can see each other's comments on the ticket.	True/False
Tags	Tags related to the organization.	List of Text
Custom Fields	Dynamically generated list of any custom fields associated with the organization. See About custom field types.	Various