Update Organization

Update an existing organization.

Input

Field Definition Type Required

Update by

Organization ID

Unique ID of the organization.

Number TRUE

Organization

External ID

Unique external ID to associate organizations to an external record.

Text FALSE

Name

Name of the org. Text FALSE

Domain Names

Domain names to associate with organization.

List of Text FALSE

Details

Details that you want to store about the organization.

For example, address.

Text FALSE

Notes

Notes that you want to store about the organization.

Text FALSE

Group ID

Group ID that is assigned to tickets opened by users in this organization.

Number FALSE

Shared Tickets?

Users in this organization are able to see each other's tickets. If true, users in the organization can see each other's tickets.

True/False FALSE

Shared Comments?

Users in this organization are able to see each other's comments on tickets. If true, users in the organization can see each other's comments on the ticket.

True/False FALSE

Tags

Tags related to the organization.

List of Text FALSE

Custom Fields

Dynamically generated list of any custom fields associated with an organization. More on custom Fields.

Various

FALSE

Output

Field Definition Type

Organization

Organization ID

Unique ID of the organization.

Number

External ID

Unique external ID to associate organizations to an external record.

Text

Name

Name of the org. Text

Domain Names

Domain names to associate with organization.

List of Text

Details

Details that you want to store about the organization.

For example, address.

Text

Notes

Notes that you want to store about the organization.

Text

Group ID

Group ID that's assigned to tickets opened by users in this organization.

Number

Shared Tickets?

Users in this organization are able to see each other's tickets. If true, users in the organization can see each other's tickets.

True/False

Shared Comments?

Users in this organization are able to see each other's comments on tickets. If true, users in the organization can see each other's comments on the ticket.

True/False

Tags

Tags related to the organization.

List of Text

Created At

This is the replacement snippet: Date and time when the object was created.

For example, 2016-05-24T13:41:22Z.

Date & Time

Updated At

Date and time that the ticket was most recently updated.

Date & Time

Custom Fields

Dynamically generated list of any custom fields associated with the organization. See About custom field types.

Various