Upload Attachment

Upload a file and attach it to a ticket in Zendesk.

Input

Field Definition Type Required

Attach To

Ticket ID

Unique Identification number of the ticket that will be attached an attachment by this card.

The ID could be found in the URL of the document in this format : http://< your domain>.zendesk.com/agent/tickets/< ticket ID >

Number FALSE

Comment

Comment received with this file, if available.

Text TRUE

Public?

Indicates whether the file is public to all viewers of ticket.

True/False FALSE

File

File Name

Name of the file. Text TRUE

File Content

Contents of the file.

File TRUE

A file must be at least 1 byte in size, but cannot be larger than 2 GB. See Workflows system limits.

Only files that are already stored in the Workflows platform file system can be uploaded. Local files cannot be uploaded as attachments to Zendesk using this action card.

Output

Field Definition Type

Attachment ID

Unique identifier of the attachment.

Number

Attachment URL

URL of the attachment.

Text

Ticket URL

URL of the ticket.

Text