Upload Attachment
Upload a file and attach it to a ticket in Zendesk.
Input
| Field | Definition | Type | Required |
|---|---|---|---|
|
Attach To |
|||
| Ticket ID | Unique Identification number of the ticket that will be attached an attachment by this card.
The ID could be found in the URL of the document in this format : http://< your domain>.zendesk.com/agent/tickets/< ticket ID > |
Number |
FALSE |
| Comment | Comment received with this file, if available. |
Text |
TRUE |
| Public? | Indicates whether the file is public to all viewers of ticket. |
True/False |
FALSE |
|
File |
|||
| File Name |
Name of the file. |
Text |
TRUE |
| File Content | Contents of the file. |
File |
TRUE |
A file must be at least 1 byte in size, but cannot be larger than 2 GB. See Workflows system limits.
Only files that are already stored in the Workflows platform file system can be uploaded. Local files cannot be uploaded as attachments to Zendesk using this action card.
Output
| Field | Definition | Type |
|---|---|---|
| Attachment ID | Unique identifier of the attachment. |
Number |
| Attachment URL | URL of the attachment. |
Text |
| Ticket URL | URL of the ticket. |
Text |