Integrate Jira with Access Requests

The Jira integration allows organizations to create Jira tickets based on requests processed through Access Requests.

Before you begin

  1. From the Access Requests Console, go to Settings > Integrations.
  2. Under Jira, click Connect.
  3. From the approval window, click Accept.
  4. In the Connect to Jira window, configure default settings.
    1. Identify an existing Access Request team.
    2. Select a Jira project to assign to new requests.
    3. Select a Jira issue type to assign to new requests.
  5. Click Update Connection.