Integrate RingCentral with Okta

  1. Add the RingCentral appAn abbreviation of application. Essentially, it is a web-based site used to perform any number of specific tasks, and requires authentication from end users by signing in. to Okta if it has not been added previously:
    1. On the Okta AdminAn abbreviation of administrator. This is the individual(s) who have access to the Okta Administrator Dashboard. They control the provisioning and deprovisioning of end users, the assigning of apps, the resetting of passwords, and the overall end user experience. Only administrators have the Administration button on the upper right side of the My Applications page. Console, click Applications.
    2. Click Add Application.
    3. In the Search for an application field, enter RingCentral.
    4. Select Add for RingCentral.
    5. Complete the fields on the General Settings page and click Next.
    6. In the Sign On Methods section of the Sign-On Options pane, select a sign on option. If you select SAMLAn acronym for Security Assertion Markup Language, SAML is an XML-based standard for exchanging authentication and authorization data between an identity provider (IdP) and a service provider (SP). The SAML standard addresses issues unique to the single sign-on (SSO) solution, and defines three roles: the end user, the IdP, and the SP. Here's how SAML works through Okta: SP-initiated flow: the end user requests (principally through a browser) a service from the SP. The SP requests and obtains an identity assertion from the IdP (in this case, Okta). On the basis of this assertion, the SP can decide whether or not to authorize or authenticate the service for the end user. IdP-initiated flow: with Okta as the IdP, an end user goes to the Okta browser and clicks on an app, sending a SAMLResponse to the configured SP. A session is established with the SP, and the end user is authenticated. 2.0, click View Setup Instructions and follow the instructions.
    7. Scroll down and click Done.
  2. If you added the RingCentral app previously, on the Okta Admin Console click Applications and select RingCentral in the list of applications.
  3. Click the ProvisioningProvisioning is the enterprise-wide configuration, deployment, and management of multiple types of IT system resources. Specifically, provisioning provides users access to equipment, software, or services. This involves creating, maintaining and deactivating required business process automation objects and attributes in systems, directories, and applications. tab, click Configure API Integration, and select the Enable API Integration check box.
  4. Optional. Clear the Import GroupsGroups allow you to organize your end users and the apps they can access. Assigning apps to large sets of end users is made easier with groups. check box and click Continue in the Disable Import Groups dialog box if you do not want to add RingCentral groups to Okta.
  5. Click Authenticate with RingCentral.

The RingCentral Sign In window appears.

  1. Enter your email address or phone number and click Next.
  2. Enter an optional extension, the password, and click Sign In.
  3. Optional. Edit the Okta to RingCentral provisioning settings:

    1. On the Okta Admin Console, click Applications.
    2. In the Search field, enter RingCentral.
    3. Click the RingCentral link for the RingCentral app you want to edit.
    4. Click the Provisioning tab, select To App in the SETTINGS list.
    5. Click Edit in the right pane, edit the settings, and click Save.
  4. Optional. Edit the RingCentral to Okta provisioning settings:

    1. Select To Okta in the SETTINGS list.
    2. Click Edit in the right pane, edit the settings, and click Save.
  5. Optional. Assign users to the RingCentral app. See Assign and unassign apps to users.

Next steps

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