The new Okta end-user experience

The new Okta End-User Dashboard and Okta Browser Plugin greatly improve an end-user's productivity and ease of access by allowing immediate shortcuts to apps provisioned by an end-user's org. The new experience is faster, more intuitive, and more responsive to smaller screens.

Note: Refer to our support article on frequently asked questions and end-of-of life dates for the old Okta End-User Dashboard.

Okta End-User Dashboard

The following sections provide more information about the enhancements added to the End-User Dashboard. It also details functionalities that are retained or removed or temporarily unavailable.

What’s new

In addition to refreshing the design, the new dashboard features the following enhancements:

  • Speed: Loads 50% faster than the previous dashboard.
  • Any device: The new user experience design is fully responsive and works seamlessly across all devices
  • Accessibility: Improves screen reader support, color contrast, and keyboard navigation

  • Display preferences: Allows end users to create customizable layouts of app cards on the dashboard to either a list or a grid view with a configurable Recently Used Apps section of apps at top of the dashboard. Learn about recently used apps here.

  • New side-navigation design: Makes it easier for end users to find everything they need in one place, this navigation offers the option to add new features
  • Sections replace tabs: A new single-view panel with various sections means users no longer have to switch back and forth between tabs to find their applications
  • Enhanced Search: Enables users to find whatever they need, when they need it, faster than before—even if they mistype what they’re looking for
  • Onboarding Guides: Provides a guided walkthrough to help end users understand how to use the dashboard

  • Browser plugin onboarding: Displays an onboarding banner after the plugin is installed by the user or through group policy that describes how to use the Okta Browser Plugin

  • Recent sign-ins: End-users can track recent sign-ins and immediately report any suspicious activity. This feature is only available in the new dashboard for orgs that use the adaptive MFA SKU.
  • Adaptability: Use resources such as email templates to help you communicate changes that are coming to the Okta End-User Dashboard and Okta Browser Plugin with our End User Adoption Toolkit.

What’s staying

The new dashboard does not affect the user interface or the settings for the following functionalities:

  • Sign-in page customization. For example, sign-in flows, reset password flows, self-service unlock flows
  • Translation for for Okta's 26 supported languages

  • User Settings page
  • Interstitial loading pages
  • User onboarding flow

Known limitations

The following functionalities are not yet available in the new End-User Dashboard. This list will be updated as we continue adding these functionalities to the new dashboard.

  • Certain application themes or colors
  • Locked app icons for untrusted devices if an org has Device Trust enabled

Some functionalities will eventually become unsupported in the new experience. If you require one of the below features for your org, please reach out to support for assistance.

  • Secure my Mac flows from the Dashboard

  • App badges for new apps

Okta Browser Plugin

We’ve redesigned the Okta Browser Plugin for better user experience. All existing functionalities of the plugin are available in the redesigned Okta Browser Plugin.

Main changes include:

  • The Tab sidebar has been moved to the left
  • Navigation has been upgraded

Procedures:

Enable the new end-user experience for your org

Learn how to enable the new end-user experience for your org here.

Disable the new end user experience for your org

Learn how to limit or disable access to the new end-user experience here.

Disable Okta user communication and onboarding guides

Okta may occasionally contact your end-users to recommend security practices, notify them about new features, and request feedback. Users can opt out of Okta user communication through the following steps:

  1. On the Okta Admin Console, go to Settings > Customization > Okta User Communication > Edit.

  2. Select Opt out of Okta User Communication for this Org.
  3. Click Save.

Related topics

New Okta End-User Dashboard (Documentation for end users)

Okta End-User Dashboard (Documentation for end users)