Update Incident

Update an incident in ServiceNow using the system ID.

Input

Field Definition Type Required
Incident
System ID Unique identifier of the incident. The system ID can be obtained by searching for an incident with our Search Incidents card or in ServiceNow itself. String TRUE
Update
All other input fields on this card are dynamically generated based on your ServiceNow instance. The input fields will include the default fields provided by ServiceNow as well as any custom fields you've added.

Output

Field Definition Type
Status Code Success or failure of your HTTP request. Here is a list of all status codes. Number

Related topics

ServiceNow connector

About the elements of Okta Workflows

ServiceNow Reference