Import your existing Okta Verify account to a Windows device using Bluetooth

If you already use Okta Verify and want to authenticate with the same account on a new Windows device, you can sync your devices using Bluetooth. This allows you to add your existing Okta Verify account directly to the other device without signing in to the Okta End-User Dashboard.

Before you begin

You must have biometrics enabled on your new device.
Confirm that both your new and original devices have Bluetooth available and enabled.
Open Okta Verify on your original device and confirm that your account doesn't have any warnings or errors. See Resolve Okta Verify account issues on Android devices or Resolve Okta Verify account issues on iOS devices.

Start this task

Start on the device where you already have an Okta Verify account. Open the Okta Verify app and follow the steps for your original device type:

Android

Tap your account.
On the Account details page, tap Export account and follow the instructions.
To allow Okta Verify to export your account to the new device using a Bluetooth connection, tap Allow.

iOS

macOS

Windows

Tap or click your account.
Tap or click Export account and follow the instructions.
To allow Okta Verify to export your account to the new device using a Bluetooth connection, tap or click Allow.

Okta Verify generates both a QR code and an alphanumeric code with numbers and letters. If your new device can't scan a QR code, copy the alphanumeric code to use later.

Install the Okta Verify app on your new Windows device.
On the new device open the Okta Verify app. Click Import account on the Welcome to Okta Verify window.
Click Import account.
To allow Okta Verify to import your account from your original device using a Bluetooth connection, click Continue.
Set up the account. For this step, you need the alphanumeric code generated by Okta Verify on your original device. If the account setup is successful, a 6-digit PIN appears.
Confirm that you're pairing the right devices. Take the 6-digit PIN displayed in Okta Verify on the new device, and enter that into Okta Verify on your original device.

CAUTION:
Don't enter a PIN given to you by anyone else.
If your account setup is successful, you receive a confirmation message in Okta Verify on your new device.

You can now authenticate with Okta Verify on your new Windows device.