Create User

Create a user in ServiceNow.

The input fields on this card are dynamically generated based on your ServiceNow instance. The input fields include these default fields provided by ServiceNow. For example, First name, Last name, Email, and any custom fields you've added to your user table.

Input

Field Definition Type Required

Users

Active

Status of the new user account.

True/False FALSE

Building

User's assigned building.

Text FALSE

Business phone

User's business phone number.

Text FALSE

Calendar integration

Indicates whether user's account is integrated with Microsoft Outlook.

Outlook / None

FALSE

City

User's city of employment.

Text FALSE

Class

User's class.

Text FALSE

Company

User's employer.

Text FALSE

Cost center

User's assigned cost center.

Text FALSE

Country code

Country designation for the user's work location.

Text FALSE

Created

Date and time when the object was created. Text FALSE

Created by

Name of the admin who created the user profile.

Text FALSE

Date format

User's preferred format for dates.

Text FALSE

Default perspective

Specific increment of time used for a user's timeline; options are 1D, 5D, 1W, 2W, 1M, 3M, 6M, YTD, 1Y, or Max.

Text FALSE

Department

User's department.

Text FALSE

Domain

User's domain.

Text FALSE

Domain Path

User's domain path.

Text FALSE

Email

User's primary email address.

Text FALSE

Employee number

User's unique employee number.

Text FALSE

Enable Multifactor Authentication

Indicates whether to enable Multifactor Authentication.

True/False FALSE

Failed login attempts

Number of failed login attempts that the user is allowed.

Text FALSE

First Name

User's first name.

Text FALSE

Gender

User's gender.

Text FALSE

Home phone

User's home phone.

Text FALSE

Internal Integration User

Option to designate a user as an internal integration user. See Mark service accounts as internal integration users.

Email / None

FALSE

Language

User's preferred language.

Text FALSE

Last login

Date of user's last login attempt.

Text FALSE

Last login time

Time of user's last login attempt.

Text FALSE

Last Name

User's last name.

Text FALSE

LDAP server

User's LDAP server.

Text FALSE

Location

User's location. This field is populated when the Geolocation tracked option is enabled.

Text FALSE

Locked out

If set to true, the user is locked out of your ServiceNow instance, and all of the user's active sessions are terminated.

By default, all users with an admin role cannot lock themselves out.

Text FALSE

Manager

User's manager.

Text FALSE

Middle Name

User's middle name.

Text FALSE

Mobile phone

User's mobile phone number.

Text FALSE

Name

Name of the user. Text FALSE

Notification

Type of notification that is sent to the user. Default is Email. A user can still receive notifications if they are subscribed to the notification or are specified as a recipient in the Email Notification form.

Email / None

FALSE

Password

User's password. The password can be permanent or temporary.

Text FALSE

Password needs reset

Option to require a user to change the password during first login.

Text FALSE

Prefix

User's prefix.

Text FALSE

Roles

User's assigned role(s).

Text FALSE

Schedule

User's schedule.

Text FALSE

Source

LDAP source for the user's information.

Text FALSE

State / Province

State or province for the user's place of employment.

Text FALSE

Street

User's street address.

Text FALSE

System ID

User's unique record identifier. The input value must be exactly 32 characters in length.

Text FALSE

Time format

User's preferred time format.

Text FALSE

Time zone

User's time zone.

Text FALSE

Title

User's title or job description.

Text FALSE

Updated

Date of update to user's information.

Text FALSE

Updated by

Person who performed the update.

Text FALSE

Updates

Summary of the update.

Text FALSE

User ID

Unique identifier of the user. Text FALSE

VIP

VIP status; values are true or false.

Text FALSE

Web service access only

Users with this option selected are designated as non-interactive.

Text FALSE

Zip / Postal code

Zip or postal code for the user's place of employment.

Text FALSE

Output

Select output fields to display. The list of available input and output fields are identical.

You do not have to display an output field for a corresponding input field that you've updated.