Read Request

Reads a request using the System ID in ServiceNow.


The output fields on this card are dynamically generated based on your ServiceNow instance. The output fields will include these default fields provided by ServiceNow (Resolve Time, Delivery address, Parent interaction, etc.) as well as any custom fields you've added to your user table.


Field Definition Type Required
System ID Unique identifier for the request. String TRUE


Field Definition Type
System ID Unique identifier for the request. String
Status Code Result of the operation. The connector returns an HTTP status code that indicates whether the action taken by the card succeeded or failed. For example:
  • A 201 Created status code indicates success where a new resource was created.
  • A 403 Forbidden error indicates that the HTTP request wasn't processed because the necessary permissions were missing.

For a full list of possible status codes, see HTTP status codes.


Related topics

ServiceNow connector

Workflow elements

Guidance for ServiceNow connector

ServiceNow Reference