Updated Incident

Start a flow when an incident is updated in ServiceNow.

Options

Field Definition Type Required
Display Dropdown menu to choose between ServiceNow's Display Values and System Values: String FALSE
Display Values Value that is shown in the ServiceNow UI. For example, a full name like "Joe Smith."
System Values Unique identifier associated with the full name. For example, 46b87022a9fe198101a78787e40d7547 might be the database's version of "Joe Smith."

Output

Field Definition Type
Incident
Dynamically Generated Fields All output fields are dynamically generated based on fields available to the account selected. String

Related topics

ServiceNow connector

Workflow elements

Guidance for ServiceNow connector

ServiceNow Reference