Freshservice is a platform that enable organizations to manage their IT operations. You can create, read, update, and deactivate, and search users, read user actions, create, delete, read, search, and update tickets, and make custom API calls to the Freshservice API.
- Authorize your Freshservice account
When you add a Freshservice card to a flow for the first time, you need to create a new connection. See Authorization.
Freshservice users don't necessarily have the same access rights as one another. The ability to access data depends on the permissions set for a Freshservice profile. If some expected fields for a card don't appear, this could be a sign that the user is lacking a permission. See Authentication for more information on access rights.
|Start a flow when a new ticket is created in Freshservice.
|Start a flow when a ticket is updated in Freshservice.
|Create a ticket in Freshservice.
|Create a user in Freshservice.
|Custom API Action
|Make a custom, authenticated HTTP call to the Freshservice API.
|Deactivate a user in Freshservice.
|Delete a ticket in Freshservice.
|Read information from a ticket in Freshservice.
|Retrieve information about a Freshservice user.
|Search tickets in Freshservice.
|Search for a Freshservice user.
|Update a ticket in Freshservice.
|Update a user in Freshservice.