Read Queue Requests

Read a list of all requests in a queue in Jira Service Management using the queue ID.

Options

Field	Definition	Type	Required
Service Desk	Choose from the list of Jira Service Management instances.	Dropdown	TRUE

Input

Queue

Field	Definition	Type	Required
Queue ID	Unique identifier for the queue.	String	TRUE

Output

Queue

Field	Definition	Type
Requests
Issue ID	Unique identifier of the issue.	String
Issue Key	Unique key assigned to the issue.	String
Summary	Issue summary.	String
Description	Issue description.	String
Components	List of components assigned to the issue.	List
Due Date	Date when the issue is due.	Date & Time
Labels	Labels assigned to the issue.	List
Attachment	Files attached to the issue.	List
Request Type ID	Unique identifier of the requested type.	String
Service Desk ID	Unique identifier of the service desk.	String
Created Date	Date when the issue was created.	String
Created Date ISO	Date when the issue was created in ISO format.	String
Created Date Readable	Date when the issue was created in readable format.	String
Created Date Unix	Date when the issue was created in Unix format.	String
Status	Current status of the issue.	String
Status Category	Category to which the issue is assigned to.	String
Status Date	Date of the current status.	String
Status Date ISO	Date of the current status in ISO format.	String
Status Date Readable	Date of the current status in readble format.	String
Status Date Unix	Date of the current status in Unix format.	String
Customer ID	Unique identifier of the customer.	String
Customer Email	Email of the customer.	String
Customer Display Name	Display name of the customer.	String
Customer Active?	If true, the customer is active.	Boolean
Customer Timezone	Timezone of the customer.	String

Related topics

Jira Service Management connector

Workflow elements

Jira Service Management API