Read Queue Requests
Read a list of all requests in a queue in Jira Service Management using the queue ID.
Options
Field | Definition | Type | Required |
---|---|---|---|
Service Desk | Choose from the list of Jira Service Management instances. | Dropdown | TRUE |
Input
Queue
Field | Definition | Type | Required |
---|---|---|---|
Queue ID | Unique identifier for the queue. | String | TRUE |
Output
Queue
Field | Definition | Type |
---|---|---|
Requests | ||
Issue ID | Unique identifier of the issue. | String |
Issue Key | Unique key assigned to the issue. | String |
Summary | Issue summary. | String |
Description | Issue description. | String |
Components | List of components assigned to the issue. | List |
Due Date | Date when the issue is due. | Date & Time |
Labels | Labels assigned to the issue. | List |
Attachment | Files attached to the issue. | List |
Request Type ID | Unique identifier of the requested type. | String |
Service Desk ID | Unique identifier of the service desk. | String |
Created Date | Date when the issue was created. | String |
Created Date ISO | Date when the issue was created in ISO format. | String |
Created Date Readable | Date when the issue was created in readable format. | String |
Created Date Unix | Date when the issue was created in Unix format. | String |
Status | Current status of the issue. | String |
Status Category | Category to which the issue is assigned to. | String |
Status Date | Date of the current status. | String |
Status Date ISO | Date of the current status in ISO format. | String |
Status Date Readable | Date of the current status in readble format. | String |
Status Date Unix | Date of the current status in Unix format. | String |
Customer ID | Unique identifier of the customer. | String |
Customer Email | Email of the customer. | String |
Customer Display Name | Display name of the customer. | String |
Customer Active? | If true , the customer is active. |
Boolean |
Customer Timezone | Timezone of the customer. | String |