Search Incidents

Search for one or all matching incidents in ServiceNow.

Options

Field Definition Type Required
Result Set Filter search results by First matching incident or All matching incidents.

Dropdown

TRUE

Input

If you specify multiple search criteria, they're combined to create the query. The resulting output is the group that matches all criteria.

However, if you don't specify any search criteria, the card returns all fields for available records.

The input fields on this card are dynamically generated based on your ServiceNow instance. The input fields will include the default fields provided by ServiceNow as well as any custom fields you've added.

Output

The output fields on this card are dynamically generated based on your ServiceNow instance. The output fields will include the default fields provided by ServiceNow as well as any custom fields you've added.

Related topics

ServiceNow connector

Workflow elements

Guidance for ServiceNow connector

ServiceNow Reference