Integrate Okta Device Trust with VMware Workspace ONE for Windows and macOS computers

This Okta + Workspace ONE integration for desktop devices is based primarily on SAML trust connections. It allows administrators to establish device trust by evaluating device posture before permitting end users to access sensitive applications. To determine whether devices are managed and compliant, device posture policies established in Workspace ONE are evaluated anytime a user tries to access a protected application.

You can also configure this integration to provide end users a streamlined device enrollment experience, leverage Okta's extensible Multifactor Authentication to applications in Workspace ONE, and provide a consistent and familiar login experience for users and administrators.

This guide provides step-by-step instructions to configure and test use cases supported by the Okta + Workspace ONE. To integrate Okta with Workspace ONE, you integrate VMware Identity Manager with Okta. VMware Identity Manager is the identity component of Workspace ONE.

Use Cases

The main use cases supported by the Okta + Workspace ONE integration include:

1. Enforce Device Trust and SSO for desktop devices with Okta + VMware Workspace ONE
2. Configure streamlined Device Enrollment and Workspace ONE login for desktop devices using Okta

1. Enforce Device Trust and SSO for desktop devices with Okta + VMware Workspace ONE

Enforce Device Trust and SSO for desktop devices with Okta + VMware Workspace ONE

This use case allows administrators to establish device trust by evaluating device posture, such as whether the device is managed, before permitting end users to access sensitive applications. It also establishes Okta as a trusted identity provider to Workspace ONE, allowing end users to log in to the Workspace ONE app, Workspace ONE Intelligent Hub app, and web portal using Okta authentication policies.

Authentication flow for macOS and Windows devices:

A device trust flow for macOS and Windows 10 devices using the Salesforce application would follow this sequence:

1. End user attempts to access the Salesforce tenant (SP-init only. IdP-init is not supported. See Notes).
2. Salesforce redirects to Okta as the configured identity provider.
3. Okta processes the incoming request and routes the client to the Workspace ONE IdP based on configured routing rules.
4. Workspace ONE challenges the client device for credentials.
5. Workspace ONE checks the device compliance status. Workspace ONE blocks access if the device is managed but not compliant. If the device isn't managed, Workspace ONE prompts for device enrollment. Note that Device Trust and access policies for desktop devices are defined in VMWare.
6. Upon successful authentication with Workspace ONE, the client device is redirected back to Okta.
7. Okta validates the SAML assertion from Workspace ONE and issues the SAML assertion for Salesforce.

To configure this use case:

Step 1: Configure VMware Identity Manager as an Identity Provider in Okta

Step 2: Configure Okta application source in VMware Identity Manager

Step 3: Configure Device Trust and Access Policies in VMware for desktop devices

2. Configure streamlined Device Enrollment and Workspace ONE login for desktop devices using Okta

Configure streamlined Device Enrollment and Workspace ONE login for desktop devices using Okta

You can configure this use case to provide end users a streamlined device enrollment experience, leverage Okta's extensible Multi Factor Authentication to applications in Workspace ONE, and provide a consistent and familiar login experience for users and administrators.

This configuration is configured in VMware Identity Manager, the identity component of Workspace ONE.

To configure this use case:

Requirements

Ensure that your environment meets the following requirements before you begin the Workspace ONEand Okta integration.

Components

VMware

• A VMware Identity Manager tenant with System Administrator role
• A Workspace ONE Unified Endpoint Management (UEM) tenant
• VMware Identity Manager Connector
• VMware Identity Manager AirWatch Cloud Connector (ACC)

ACC is required only if you use Workspace ONE UEM.

Note: If your existing deployment syncs users to VMware Identity Manager from Workspace ONE UEM, the VMware Identity Manager connector is not required. For new deployments, using the VMware Identity Manager connector to sync users from Active Directory to VMware Identity Manager is recommended.

Okta

• An Okta org (tenant) with Super or Org Administrator role
• Device Trust for Workspace ONE enabled by Okta Support
• Identity Provider Routing Rules (IdP Discovery) enabled by Okta Support

Supported apps and devices

• Any Windows or macOS SAML or WS-Fed cloud app
• Devices running Okta-supported versions of Windows or macOS operating systems

Integrate Workspace ONE and VMware Identity Manager

Integrate your Workspace ONE UEM and VMware Identity Manager tenants and configure the mobile SSO authentication methods that you intend to use for device trust.

Notes

• Only SP-initiated authentication flows are supported – This SAML-based integration supports only SP-initiated authentication flows. IdP-initiated flows (such as trying to access resources by clicking SAML apps on the Okta End User Dashboard) are not supported.

• Do not secure Workspace ONE with this Device Trust solution – Doing so will prevent new users from enrolling their device in Workspace ONE and accessing other device trust-secured apps.
• Timeout issue can cause an SSO error – End users signing in to device trust-secured apps from an untrusted device are prompted to enroll their device with Workspace ONE. (This is expected behavior.) But if the apps are native apps and Workspace ONE enrollment takes longer than 10 minutes, or if the end user waits longer than 10 minutes after enrollment before trying again to access the app, an SSO error occurs because the app session has timed out. Advise affected end users to try to access the app again.