Zendesk is a customer relationship management (CRM) platform with software that facilitates customer engagement, sales, and support. You can create, read, update, and search tickets, and make custom API calls to the Zendesk API.
When you add a Zendesk card to a flow for the first time, you need to set up a configuration for that connector. Setting up a configuration will allow you to connect to your Zendesk account, save the information, and reuse that configuration next time you build a flow with the connector. You won't have to sign in every time you want to build a flow with this connector. After you've set up one configuration, you can choose to use that configuration again, or set up a new one. See Authorization.
|New Comment On Ticket
|Trigger a flow when a new comment is added to a Zendesk ticket.
|Trigger a flow when a new ticket is created in Zendesk.
|Trigger a flow when an organization is updated in Zendesk.
|Trigger a flow when a ticket is updated in Zendesk.
|Add User to Organization
|Add user to an organization.
|Comment on Ticket
|Add a comment to a ticket.
|Create a new ticket in Zendesk.
|Create a new user.
|Custom API Action
|Make a custom, authenticated HTTP call to the Zendesk API.
|Delete user by user ID.
|Download an attachment that was uploaded to Zendesk.
|List Group Members
|List members of a group.
|Show group information.
|Read an organization.
|Read a ticket.
|Read Ticket Attachments
|Enter a ticket ID and return an array of attachments in Zendesk.
|Read a user.
|Remove User from Group
|Remove user from a group.
|Remove User from Organization
|Remove a user from a specific organization.
|Search for single or multiple groups.
|Search for a ticket.
|Search for one or more users.
|Update an organization.
|Update a ticket.
|Update existing user.
|Upload a file and attach it to a ticket in Zendesk.